1. Introduction
Welcome to DataNRV. We are committed to protecting your privacy and ensuring your personal information is handled safely, transparently, and responsibly. This policy explains how we collect, process, secure, and share your personal data when you visit our website, utilize our IT automation systems, host on our high-performance cloud platforms, or interact with our intelligent software ecosystems.
By accessing or using our services, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to deliver top-tier enterprise services, including:
- Identity & Contact Data: Name, job title, company name, email address, physical mailing address, and phone number.
- Cloud & Server Infrastructure Logs: Operating system metrics, access logs, network bandwidth statistics, and VPS configuration parameters for client-provisioned hosts.
- Industrial IoT & Automation Metrics: Anonymized operation metrics, sensor readings, edge gateway connection flags, and process controller outputs used solely for engineering optimization.
- Machine Learning Inputs: Document files, unstructured textual inputs, and media assets processed locally or via dedicated private endpoints for our AI and predictive maintenance workloads (never used to train public LLM weights).
- Technical & Usage Data: Internet protocol (IP) address, browser details, time zones, device settings, operating system, and navigation paths.
3. How We Use Information
DataNRV uses the collected data to maintain, optimize, and secure our enterprise offerings:
- To provision, manage, and scale Cloud Servers, Virtual Private Servers (VPS), and Dedicated Solutions.
- To coordinate and execute Industrial Automation loops, IoT gateway integrations, and robotic process models.
- To process natural language files, operate predictive maintenance pipelines, and display data charts on Business Intelligence (BI) dashboards.
- To monitor server uptime, defend against cybersecurity threats, and run routine system status updates.
- To respond to sales inquiries, schedule custom enterprise consultations, and issue maintenance notifications.
4. Data Security & Retention
We implement industry-standard encryption protocols (SSL/TLS) for data in transit and AES-256 for data at rest. Access to personal and client server data is strictly restricted to authenticated operations staff executing essential maintenance or scheduled security audits.
We retain information only as long as necessary to fulfill active enterprise projects, maintain client subscriptions, or comply with legal, regulatory, or reporting requirements.
5. Third-Party Disclosures
We maintain a strict non-disclosure model: we do not sell, lease, or distribute your personal or operational data to external marketers. We share data only with verified cloud backend providers (e.g., AWS, Azure, Google Cloud) and security processors strictly for executing client projects.
7. Your Rights & Choices
Under modern privacy frameworks (GDPR, CCPA, and regional provisions), you hold the right to:
- Request a complete summary of the personal and operational data we hold.
- Request correction of inaccurate profiles or configurations.
- Request deletion of accounts, cloud logs, and data structures (excluding billing records).
- Restrict the processing of automated AI models on your organizational data.
8. Contact Us
For any compliance queries, data removal requests, or system processing reviews, contact our operations desk:
Email: [email protected]
Address: DataNRV Operations Center, India